The second part of Session 7 featured Patrick Lencioni. Patrick is the Founder and President of The Table Group. He was a last second replacement for Howard Schultz, but after Patrick shared I don’t think anyone had any regrets about not hearing Howard.
This was the third time I’ve heard Patrick speak, and I think it was the best of the three. At times, he reminded me of comedian Daniel Tosh with his stage presence and delivery.
Click on the speaker to read my notes from their session: Bill Hybels, Len Schlesinger, Cory Booker, Brenda Salter McNeil, Seth Godin, Steven Furtick, Bill Hybels/Wess Stafford, Mama Maggie Gobran/Bill Hybels, Michelle Rhee, Henry Cloud and John Dickson.
Getting Naked by Patrick Lencioni
- Start with confessions. I’m Catholic, so I like confessions.
- My personality does not lend myself to these big speeches. I’m ENFP. The prayer of ENFP is “Dear Lord, help me to focus and not be distracted…oh look at that bird!”
- Everything I’m going to cover you already know. Samuel Johnson said, “People need to be reminded more than they need to be instructed.”
- Getting Naked – It’s about the power of vulnerability. The difficult call to be vulnerable. It is powerful.
- We had been taught at one of my first companies how to not be vulnerable. Went to another company, Oracle, we had to not be vulnerable. Tiring to constantly pretend to be someone I wasn’t. Went to work at another company.
- Started my own consulting firm, The Table Group. “Let’s just be naked, totally honest, with our clients.” It blew us away how our clients responded to it. They loved it.
- There are three main definitions of vulnerability. “Vulnerability – capable of being physically or emotionally wounded / open to attack or damage / liable to increased penalties but entitled to increased bonuses after winning a game in contract bridge.” A card game? yes. There are massive rewards possible in being vulnerability. It is counter to ethic of avoiding suffering at all costs in our society.
- As I get older I realize how counter-cultural it is to be a follower of Christ.
- There is something powerful and attractive of vulnerability.
- Three fears in keeping us from being vulnerable.
- First fear is the Fear of Losing the Business.
- Rejection is something we are called to. We have to exercise are willingness to be rejected.
- Enter the danger. This comes from improvisational theater. The best improv comes from walking into the middle of something wacky.
- I was honest with a CEO, during a feedback session with his team, when they were not owning up to the feedback they had provided in written form. It was an awkward moment, it was vulnerable, but they have kept us on as consultants because we entered the danger.
- Speaking the kind truth. We do terminal niceness because we worry about losing people. Jesus didn’t chase after people when they rejected him. Clients and leaders are desperate for people who will speak the kind truth.
- Technical term is “wuss” for someone who won’t tell kind truth.
- Second fear is the Fear of Being Embarrassed.
- We have to do things that may embarrass us. We have to ask questions. Ask that dumb question. Are we going to throw it out there or keep it in. Celebrate our mistakes. We make them all the time. We are human.
- Third fear is the Fear of Feeling Inferior.
- We don’t want to put ourselves in a lower position. We have to do the dirty work. When it’s necessary, do it. Show people you are willing to do the dirty work.
- Honor your clients’ work. Show such interest in them.
- Being vulnerable is attractive. It breeds commitment. It’s powerful and yet not easy. It involves suffering, it involves pain. Why do we do it when we aren’t rewarded? We do it because we are called to do it by the most humble and vulnerable person ever, Jesus.